Creating safer places

Keeping Suffolk safe and in business logo

Highways changes and signage supported by:
Her Majesty's Government European Union European Regional Development Fund

Creating safer places for people and businesses is important to help reduce COVID-19 spreading and help with the recovery of the local economy by supporting West Suffolk businesses.

We all have a part to play in this. Safety is the main focus and the behaviour of people to keep socially distanced and avoid the spread is the first line of that defence. It is the responsibility of businesses to make sure they have the proper measures in place and the public must also play their part in keeping socially distanced and following guidance to stop the spread of infection. See GOV.UK - Coronavirus: how to stay safe and help prevent the spread also how businesses can play their part GOV.UK - Working safely during coronavirus (COVID-19)

Shop local

We continue to work with partners such as local BIDs (Business Improvement Districts), business representatives, town and parish councils, to deliver tailored solutions for particular towns and areas following the latest Government guidelines.

Where changes have been made during the pandemic this was done following engagement with local groups, councils and organisations.

It is anticipated that measures may evolve and change to ensure safety as well as follow national and local guidelines. This will be kept under review.

You can find out more about the local changes for:

Brandon Brandon - shop local advert
Bury St Edmunds Bury St Edmunds - projected shop local advert
Haverhill Haverhill - projected shop local advert
Mildenhall Mildenhall projected shop local advert
Newmarket Newmarket - projected shop local advert

Guidance is always evolving and residents should check what are the latest Government recommendations.

West Suffolk business owners are advised to follow the guidance below.


Businesses are responsible for making sure their premises are safe. Companies can see the latest guidance from the Government:

West Suffolk Council has been helping businesses understand guidance and how they can keep COVID-19 safe as well as ways they may wish to diversify to continue operating.

If you have any queries about the guidance, please contact our enforcement team - email food& to see what actions you need to take.

We have produced a Safer places - business information pack. This includes signage that businesses can download or printed versions can be requested from the council.

In Bury St Edmunds, Our Bury St Edmund and in Newmarket, Love Newmarket are working with businesses, providing advice and help with social distance signage and other measures. Please feel free if you are a business, to share best practice yourselves.

Businesses in Haverhill may also be able to get help from One Haverhill

Pavement licenses

Applications are open in West Suffolk for temporary pavement licences to help cafés, restaurants and pubs trade during COVID-19 and keep people safe.

The move by West Suffolk Council follows new legislation agreed by Government to ease previous restrictions on putting items such as tables and chairs outside premises for the sale of food or drink for consumption.

A fast track process has been introduced so premises can apply, relevant consultees can have their say and a decision made in a much shorter time. Government allows councils to charge up to £100 to apply but West Suffolk Council has agreed during this time to make the process free.

More information can be found at Temporary pavement licences

It is worth noting guidance may change depending on infection rates and the latest announcements from Government.

Council areas

The council has undertaken risk assessments for the areas and facilities we are responsible for such as car parks, parks and markets and people are urged to follow the signs and guidance displayed.


To ensure appropriate safety measures can be put in place for communities across Suffolk, the county council, with partners has developed guidance and advice on how safe, social distancing measures can be maintained on the highway.

This included empowering local councils and the business community to make small-scale temporary changes to enable safe, social distancing, without the need to seek consent from Suffolk County Council.

The guidance can be found at Suffolk County Council - Guidance for safer places in the highway