What would you like to report?

We are always working to improve our service to you. We add more forms as and when they become available.

Bins and recycling

• Report a missed bin collection - phone Customer Services 01284 763233, email customer.services@westsuffolk.gov.uk

Business rates

Business rates (National Non-Domestic Rates) are administered by Anglia Revenues Partnership:

• Business rates - vacation or occupation of premises, change of use, relief and exemptions, pay your business rates.

Council Tax

Council Tax is administered by Anglia Revenues Partnership:

• Council Tax - change your details, apply for reductions and discounts, pay your Council Tax.

Dogs

• Report a lost or found dog - phone Customer Services 01284 763233, email customer.services@westsuffolk.gov.uk

Environmental issues

• Noise complaint - phone Customer Services 01284 763233, email customer.services@westsuffolk.gov.uk
• High hedges complaint form
• Report a problem with air quality (smoke, dust or odours) - phone Customer Services 01284 763233, email: customer.services@westsuffolk.gov.uk

Housing

• Report an empty property - phone Customer Services 01284 763233 email customer.services@westsuffolk.gov.uk
• Housing Benefit - is administered by Anglia Revenues Partnership:
  • Housing Benefit - apply, report changes.

Planning and building control

• Report a breach in planning permission or building regulations in St Edmundsbury Borough

Play areas

• Report a problem with a play area

Roads and transport

• Report issues to Suffolk County Council (SCC) such as those listed below - visit the SCC website for a complete list:
  • blocked drains (gullies)
  • problems with cycle lanes or tracks
  • faulty street lights
  • flooding on roads or pavements
  • potholes

Street scene (street cleaning)

To report:

• abandoned shopping trolley
• abandoned vehicle
• broken glass
• dead animal
• dog foul and litter
• drug waste
• fly-tipping
• graffiti
• overflowing or damaged dog waste bin
• overflowing or damaged litter bin
• road sweeping

Phone Customer Services 01284 763233, email customer.services@westsuffolk.gov.uk

Your community

• Comments, compliments and complaints - phone customer services 01284 763233, email customer.services@westsuffolk.gov.uk