Business rates (National Non-Domestic Rates) are collected by councils from most properties that are not occupied by domestic households, for example shops, offices and factories. The level of business rates is decided by the government.
A proportion of the amount collected is retained by the council. The rest is pooled by the government and redistributed to councils as part of the annual grant settlement. Business rates make a significant contribution to the funds that the councils need to pay for local services like rubbish collection and planning.
Business rates for West Suffolk are managed by Anglia Revenues Partnership (ARP) on behalf of West Suffolk Council.
If you are experiencing difficulty in paying your Business Rates, please contact us to request a change or break in your instalment plan using the forms below.
PLEASE NOTE: Any requests for a break in instalments should be made by completing the form below and requests cannot be processed over the telephone, and only one break can be requested per Business Rates Account.
If you are requesting a two month break in instalments please be aware that only one request will be permitted in this financial year.
Debt recovery policy
For more information about business rates visit: Anglia Revenues Partnership – Business Rates