You can also contact our Customer Services team, or visit our offices.
Phone: 01284 763233 or 01638 719000
Out of hours emergency service: 01284 763252
Phone: 01284 763233
Address: West Suffolk House, Western Way, Bury St Edmunds, Suffolk IP33 3YU
Map: Google Maps - Bury St Edmunds office
Opening hours: 8.45 am to 5pm Monday to Friday (closed on public holidays)
Parking: limited visitor parking on site - West Suffolk House map and parking information
Parking at the front of West Suffolk House is limited to 90 minutes between 8am and 5pm, anyone parking beyond 90 minutes will be fined £70. Machines are in place to issue tickets for up to 90 minutes - ensure a ticket is displayed on your car.
Phone: 01638 719000
Address: College Heath Road, Mildenhall, Suffolk IP28 7EY
Map: Google Maps - Mildenhall office
Opening hours: 8.45am to 5pm Monday to Friday (closed on public holidays)
Parking: visitor parking available on site
Address: The Brandon Centre, Bury Road, Brandon, Suffolk IP27 0BQ
Map: Google Maps - Brandon office (in Brandon Library)
|Tuesday||10am - 5.30pm|
|Wednesday||10am - 2pm|
|Thursday||10am - 5.30pm|
|Friday||10am - 7pm|
|Saturday||10am - 1pm and 2pm - 5pm|
|Sunday||10am - 3pm|
(closed on public holidays)
Address: Haverhill House, Lower Downs Slade, Haverhill, Suffolk CB9 9EE
Map: Google Maps - Haverhill office
Opening hours: 9am to 5pm Monday to Friday (closed on public holidays)
Address: 63 The Guineas, Newmarket, Suffolk CB8 8HT
Map: Google Maps - Newmarket office
Opening hours: 9am - 5pm Monday to Thursday, 9am - 4.30pm Friday (closed on public holidays)
We use social media to promote our services and communicate with our residents and customers. We welcome customers to engage with us through our accounts.
We monitor our Twitter and Facebook accounts Monday to Friday 8.45am to 5pm (except bank holidays and public holidays) and reply to questions as soon as possible. We will respond to questions sent outside these hours during the next working day.
If you have a query that is urgent, serious or involves personal details please contact us by email or phone using the details above.
More information about Feedback, compliments and complaints
|Forest Heath District Council||@Forestheathnews||@forestheath|
|St Edmundsbury Borough Council||@StEdmundsburynews||@stedsbc|
|West Suffolk Growth||@WestSflkGrowth|
|West Suffolk Waste Services||@binmanandrobyn|
|What’s On West Suffolk||@WhatsOnWestSuffolk|