Food complaints

Our Environmental Health team investigate consumer complaints regarding potentially unsafe food and unsatisfactory conditions witnessed in food premises in West Suffolk. Complaints regarding poor service or food quality should be reported directly to the premises by the customer.

Our food complaints leaflet, details the most common complaints and gives an indication of the action which will be taken in each case.

Food premises hygiene

If you are concerned about the hygiene standard of a food premises, contact us by completing the report a food complaint form.