On 1 April 2019 Forest Heath District Council and St Edmundsbury Borough Council will be replaced by a single district council called West Suffolk Council. It will entirely replace the borough and district councils but will continue to deliver the same services while finding improved ways of supporting communities, businesses and the local economy. Over the next few weeks you may notice changes to the website, forms, letters and emails, and there will be limited access to some of our online systems as we prepare for the creation of the new council.
Our Environmental Health team investigate consumer complaints regarding potentially unsafe food and unsatisfactory conditions witnessed in food premises in west Suffolk. Complaints regarding poor service or food quality should be reported directly to the premises by the customer.
Our food complaints leaflet, details the most common complaints and gives an indication of the action which will be taken in each case.
If you are concerned about the hygiene standard of a food premises, contact us.