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Current opportunity

Admin Assistant Apprentice (Housing Options and Homelessness)

We currently have an exciting opportunity within our Housing Options and Homelessness Team. You will be supporting them by assisting in placing customers into accommodation, producing statistical reports and general administration tasks as well as experiencing working in a supportive and friendly environment within a fast paced and proactive organisation.

While working, you will complete a Level 3 qualification in Business Administration, for which you will be entitled to paid study time to complete; this is linked to the national apprenticeship scheme. You will have the opportunity to gain valuable work experience while learning and developing new skills.

This apprenticeship pathway will give you the hands on experience, knowledge and confidence to lead you into your chosen career and give you the chance, to fully realise your potential.

You do not need any work experience, but you will need to be willing to learn, have good communication skills and GCSE’s in Maths and English. You must also meet the requirements to be eligible for an apprenticeship. The job is temporary for up to 18 months. 

This post is based at both West Suffolk House, Bury St Edmunds, and Forest Heath District Council offices in Mildenhall.

For an informal discussion about this position, please call Hana Richardson, Team Leader, Advice and Prevention on 01284 757174 or email  

To apply for this role please complete an application form and monitoring form and return to

Closing date: Monday 7 January 2019
Interview date: Friday 18 January 2019

Why choose an apprenticeship with West Suffolk?

  • Types of apprenticeships and qualifications
  • Work experience opportunities - have a taster of working at West Suffolk to see if it's for you.
  • Earn and learn - starting salary in the first year is £7,138 per annum increasing to £8,103 (if under 18 years old), £11,382 (if 18 - 20 years old), or £14,238 (if over 25 years old) in your second year, with the same holiday, pension and sick benefits as other employees. All the modules in your structured study programme will develop valuable skills for your future career.
  • Qualifications without tuition fees or debt - depending on your apprenticeship, you will attend external training to complete your qualification or be given dedicated time away from work to study. As well as college or training provider support, you will have an assessor to help you progress at the right speed.
  • Career progression - in the past 18 months, 17 of our 22 apprentices moved into permanent employment, with starting salaries between £15,000 and £16,500.
  • Great CV - those who haven't stayed on have moved to other employment. Employers are always on the lookout for the practical skills and relevant experience you will have acquired.

More information about apprenticeships