There is currently a nationwide shortage in stocks of wheeled bins. We will deliver bins as soon as we can, but there may be unavoidable delays of up to six weeks. If we are unable to deliver a bin to you we will provide you with council branded bags.
If one of your bins is damaged, call us and we will repair or replace it.
If one of your bins goes missing, call us and we will replace it.
Under the garden waste collection scheme anyone can sign up for up to four bins at each property. Each bin costs £40 every year.
You can buy blue recycling sacks online at a cost of £2 for ten which includes delivery charges (you can use these sacks in the West Suffolk area). Or you can buy them from any of our council offices at a cost of £1 for ten.
We will collect a maximum of two sacks in addition to the contents of your blue bin on collection day. We will not collect additional recycling in bags that are not council issued.
In certain circumstances, it may be possible to provide your household with larger/additional bins.
Please contact the Customer Service team.
The information you supply is collected to determine if you are eligible. The data you give will be processed in accordance with our obligations under the Data Protection Act 1998.
We reserve the right to review larger/additional bins periodically and may withdraw them if circumstances have changed.
You can also buy a larger (360 litre) blue bin to replace your standard bin for £45 (includes delivery). You cannot purchase larger/additional black bins
We aim to deliver larger or additional bins within fourteen working days.