Commercial waste services

The council offers a number of services to local businesses at competitive rates. As our services are local authority run we are unique because we can guarantee:

  • efficiency: our waste crews are on the road six days a week which means we can ensure an efficient and reliable service
  • flexibility: because we're on the road we can respond to last minute requests
  • a local service: we have no national or overseas call centres, all your queries will be dealt with by local council staff.

We offer onsite visits to really get to grips with how we can help you - call us on 01284 758800 or email for a free no obligation quote. Please only use this email and phone number for queries about the commercial waste service. For other queries, please contact customer services on 01284 757320 or email

Your 2023 Christmas and New Year bin collection days

Collections will take place as normal up to, and including, Friday 22 December 2023. Collections return to normal from Monday 8 January 2024.

Usual collection Revised collection Change
Monday 25 December Saturday 23 December 2 days early
Tuesday 26 December Wednesday 27 December 1 day late
Wednesday 27 December Thursday 28 December 1 day late
Thursday 28 December Friday 29 December 1 day late
Friday 29 December Saturday 30 December 1 day late
Monday 1 January 

Tuesday 2 January

1 day late

Tuesday 2 January

Wednesday 3 January 1 day late
Wednesday 3 January Thursday 4 January 1 day late
Thursday 4 January Friday 5 January 1 day late
Friday 5 January Saturday 6 January 1 day late

Hazardous waste

Hazardous waste is anything that is harmful to health or the environment; this could include pesticides, animal poison, paint or asbestos. Non-domestic organisations, such as businesses, charities, schools and farms, can find information about hazardous waste collections on the Suffolk Recycling website.