Commercial waste services

The council offers a number of services to local businesses at competitive rates. As our services are local authority run we are unique because we can guarantee:

• efficiency: our waste crews are on the road six days a week which means we can ensure an efficient and reliable service
• flexibility: because we're on the road we can respond to last minute requests
• a local service: we have no national or overseas call centres, all your queries will be dealt with by local council staff.

We offer onsite visits to really get to grips with how we can help you. For a free no obligation quote phone us on 01284 758800 or email commercial.services@westsuffolk.gov.uk. Please only use this email and phone number for queries about the commercial waste service.

For other queries, email customer.services@westsuffolk.gov.uk or phone 01284 757320.

Christmas and New Year bin collection days

Collections will take place as normal up to, and including, Thursday 24 December 2026. Collections return to normal from Monday 18 January 2027.

Hazardous waste

Hazardous waste is anything that is harmful to health or the environment. This could include pesticides, animal poison, paint or asbestos. Non-domestic organisations, such as businesses, charities, schools and farms, can find information about hazardous waste collections on Suffolk Recycles - Hazardous waste.