COVID-19 Advice for food businesses

Face Coverings regulation has changed. Page last updated
30 July 2021

Scientific advice is that it is very unlikely that COVID-19 can be spread through food, but, if you are changing how you are used to operating then you should think through the hazards and ensure that you have control measures in place. A business will only be able to offer food and drink if they are registered as a food business with a local authority.

Records of staff and visitors

The rules on what you need to do when a group enters your venue have changed. You should encourage every customer or visitor to scan the NHS QR code using their NHS COVID-19 app, or provide their name and contact details. If you collect information in this way, you must keep it for 21 days. This is to ensure that everyone receives the necessary public health advice in a timely manner.

For the Government's latest guidance on the collection of personal details and how to maintain records of staff, customers and visitors to businesses in support of NHS Test and Trace, please go to: Maintaining records of staff, customers and visitors to support NHS Test and Trace

Read the full guidance at GOV.UK - COVID-19: guidance for food businesses

Step 3

From 19 July 2021, all remaining businesses and venues can reopen, hospitality venues such as restaurants, pubs, bars and cafes are no longer required to provide table service or follow social distancing rules. Please see the following guidance with regards to reopening safely and things to consider: GOV UK Restaurants, pubs, bars and takeaway services - Working safely during coronavirus (COVID-19) - Guidance

Face covering regulations have changed. Find out more at GOV.UK - Face coverings: when to wear one, exemptions, and how to make your own

Please contact us if you have any further queries email: food& or phone: 01284 757400

Additional support for your business from West Suffolk Council

For up to date information on what support is available to your businesses during the coronavirus outbreak then visit our COVID-19 Support for business page.

This page includes links and information about grants, loans, job retention schemes and more. Our Economic Development and Growth team are also on hand to answer your questions. Please email them on