COVID-19 advice and guidance for business


Information and guidance on grants for businesses can be found on COVID-19 support for business - grants

Further guidance and support

The latest guidance from the Government has seen England return to Plan A.

Find out more on our Coronavirus webpage.

If you’re fully vaccinated you will no longer need to take a COVID-19 test either before or after you arrive in the UK. You still need to complete a passenger locator form.

If you are not fully vaccinated you will need to take a pre-departure test. After you arrive, you will need to take a PCR test on or before day 2, but you will only need to quarantine if it’s positive. You still need to complete a passenger locator form.

You no longer need to wear a face covering, but consider wearing one in crowded, enclosed spaces where you may come into contact with people you do not normally meet. You no longer have to show your NHS COVID Pass at venues and events. For more information, visit GOV.UK - Carrying out COVID-19 status checks at your venue or event

Staff and pupils in secondary schools and colleges are not required to wear a face covering in classrooms.

You no longer have to work from home if you can. Talk to your employer to agree arrangements to return to your workplace.

It is still the responsibility of businesses to make sure their premises operate in a COVID secure way:

West Suffolk Council encourages residents and visitors to shop locally and in a COVID-19 safe way.

Businesses can contact the New Anglia Growth Hub, hosted by Suffolk Chamber of Commerce, to receive the most up to date advice and guidance as issued by Government. Visit New Anglia Growth Hub website or 0300 333 6536.

Help is also available for employees and staff who may need financial help if they have been asked by NHS Test and Trace to quarantine with the Test and Trace Support payment

Fraud advice

In an initiative between Government and the independent charity Crimestoppers, the public can now call a new COVID Fraud Hotline (0800 587 5030) anonymously and free of charge to report suspected fraudulent activity. The COVID Fraud Hotline is open 24/7, 365 days a year on 0800 587 5030 or fill in the simple and secure anonymous form at

QR codes for Test and Trace

Government encourages certain businesses and facilities to display a QR code for Test and Trace.

This is encouraged to help reduce the spread of COVID-19 and protect the NHS. The use of the QR codes helps the NHS Test and Trace service in England to contact the necessary people if coronavirus outbreaks are identified in venues.

Pavement licences

For more information about pavement licences, street trading and vending visit: Street trading and vending

Concerned about COVID-19

Any business in the West Suffolk area concerned about their specific circumstances or confused about where they can go for support can contact: or phone 01284 757114

For advice and support about food and safety, please contact West Suffolk Council’s Commercial Environmental Health team at food&