Business restart grants

West Suffolk Council is automatically paying this grant to eligible businesses who have previously successfully applied for the Government's restrictions grants. The application form below is for new applicants only.

Businesses in the West Suffolk area who are in the ratings system and are  non-essential retail, hospitality, accommodation, leisure, personal care and gym businesses  can apply for grants to help them safely reopen if they were:

  • Still 'trading' on 1 April 2021 (still in business even though closed)
  • liable for paying business rates as at 1 April 2021
  • not in administration, insolvent, or subject to a striking off order on 1 April 2021.

The value of the grant varies depending on the business premises’ rateable value.

  Strand One:
Non essential retail premises
Strand Two:
Hospitality, accommodation, leisure, personal care and gym premises
Rateable value of premises on 1 April 2021 (£) Value of grant (£) Value of grant (£)
Under 15,000 2,667 8,000
15,001 to 50,999 4,000 12,000
51,000 or over 6,000 18,000

Businesses can find their rateable value on their business rates bill or from the Valuation Office Agency (VOA) website. Visit GOV.UK - Find and check your business rates valuation

If you have received a business grant in relation to a period since 26 December 2020, you will be automatically paid. Subject to the Government issuing the necessary guidance and funding, we will aim to make payments on or by 9 April 2021. Please check your emails for remittance advice. If you haven't heard from us by 10 April 2021 please contact us by emailing

If your details have changed, or your business circumstances have changed (for example, your business has permanently closed, has gone into administration, become insolvent or had a striking-off notice, or the business has reached subsidy limits), please email us at

How to apply (if you are a new grant applicant)

Eligible ratepayers can apply for business support grants using an online application form - the deadline for applications is 30 June 2021.

Please read the eligibility criteria before completing the application form.

Please do not submit this form if you do not have your West Suffolk Business Rates Account Reference Number as your submission will not be accepted.

Please note: West Suffolk Council is administering business grants on behalf of the UK Government and as such is required to share details of applicant businesses with Department for Business, Energy and Industrial Strategy for monitoring and research purposes.

If you have any queries regarding the application criteria or process then call 01284 776333 or if you require digital assistance to complete the form then please call Customer Services on 01284 763233, option seven.

Any business in the West Suffolk area concerned about their specific circumstances or confused about where they can go for support can email or phone 01284 757114.