COVID-19 Changes to services

West Suffolk Council is prioritising essential services:

Bins and waste

Garden Waste Collection Service

• Garden waste service: The suspended service resumed from 1 June.
• Emails and letters have been sent to customers telling them their new brown bin collection day, see News for Garden Waste Collection customers
• You can check your new brown bin collection day using out Postcode look up
• Subscriptions reopened on 26 May. For more information visit our Garden Waste Collection page.

Recycling

• Suffolk recycling centres are now open. For the time being this is only for essential waste or recycling that cannot be stored safely at home or disposed of through other legitimate routes. You must book a time slot online to deposit waste at your local recycling centre. Please do not go to a recycling centre without a booking.
• Community recycling points - some textile banks are closed but glass and newspaper bank remain open. See Recycling and recycling centres.

Building control

• Building Control service change - changes to inspections (added 7 May)

Car parks

• Parking controls reinstated as high streets open up to more visitors - As more people start to work in and visit town centres again, car parking charges are to be reinstated across West Suffolk from Monday 15 June to manage demand on spaces. (added 10 June)

Markets

• Brandon, Bury St Edmunds, Haverhill, Mildenhall and Newmarket markets are all open under coronavirus safety measures including social distancing. Clare market returns on 18 July. Please use the hand sanitisers available and observe the required spacing.
• Several market traders continue to offer delivery services visit our West Suffolk markets website. (updated 2 July)  

Moyse's Hall Museum and West Stow Anglo-Saxon Village

Moyse’s Hall Museum and West Stow Anglo Saxon Village will be opening from Wednesday 8 July.

Parks and open spaces

Following Government instructions on delaying the spread of coronavirus COVID-19, our play areas in Abbey Gardens, Nowton Park, West Stow Country Park, Brandon Country Park and East Town Park in Haverhill are re-openning in a safe way from Saturday 4 July.  We are also working as quickly as we possibly can to complete work necessary to maintain social distancing in the 200 play areas the council maintains across West Suffolk.

• Parks and open spaces: Abbey Gardens, Nowton Park, Brandon Country Park, West Stow Country Park and East Town Park in Haverhill are open daily for visitors.
• To allow us to do this, please remember:
  • keep two metres apart, but where this isn’t possible keep a social distance of ‘one metre plus’, this means keeping to guidelines set out by Government such as wearing a mask
  • two households of any size will be able to meet indoors or outside.
  • people from multiple households can meet outside in groups of up to six - but two households can meet regardless of size.

Building closures

• Public access to West Suffolk Council buildings is closed but services are still being delivered.
• The Apex is closed. See Apex updates for details of cancelled and postponed events.
• West Suffolk leisure centres are closed until further notice.

Latest news

Read our recent press releases in Latest news

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