COVID-19 Changes to services

West Suffolk Council is prioritising essential services:

Bins and waste

Safe disposal of your waste

  • If you have symptoms or are self-isolating, please bag any wipes and tissues separately, and keep to one side for 72 hours before putting in your black bin.
  • Please wipe your bin handles when you put the bin out and bring it in.
  • PPE and wipes are not recyclable.
  • COVID-19 - waste disposal advice
  • Tips for reducing waste


Building control

Car parks

Leisure centres


Moyse's Hall Museum and West Stow Anglo-Saxon Village

Parks and open spaces

  • Abbey Gardens, Brandon Country Park, East Town Park, Nowton Park and West Stow Country Park are open daily for exercise. The toilet facilities at each of these sites are open and takeaway refreshments are available in the Abbey Gardens (Wednesday to Sunday) and Nowton Park only.
  • The 200 play areas maintained by West Suffolk Council are all open.
  • Abbey Gardens tennis courts are open.
  • Outdoor gyms at East Town Park and Moreton Hall are open.
  • Skateparks are open.
  • Follow the latest guidance on what you can and cannot do:


  • Shopmobility in Bury St Edmunds is open.
  • Shopmobility in Newmarket and Haverhill is closed.

Building closures

  • Public access to West Suffolk Council buildings is closed but services are still being delivered. All council services are available online or by contacting us.
  • The Apex café is offering take away service with outdoor seating. The Tourist Information Centre and box office are open. See Apex updates for details of cancelled and postponed events.
  • Leisure centre gyms are open and swimming pools can be used for lane swimming and training. For more information visit Abbeycroft leisure

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Last updated:

12 April 2021 12:07 PM