Safer places - Newmarket

Measures in Newmarket town centre

Guidance to all businesses GOV.UK – Working safely during coronavirus (COVID-19)

Businesses should only open where it is safe to do so. How businesses cooperate in ensuring the safety of customers and the layering impact of multiple premises being accessed (for example queuing, use of car parks) will be a key consideration and the council can help with advice and guidance as necessary. Businesses must remove any outside furniture/a-boards or other items that restrict safe passage, unless they are being used for social distancing purposes.

The council has produced a Safer places - business information pack to support businesses with signage.
Changes to road and path layouts The council is working with Suffolk County Council, business improvement districts and town councils to identify measures to respond to potential pinch points where safe distancing will be challenging.

These measures will be kept under review.

Clear signage will be provided – please do observe it.
Queuing protocols Businesses are advised to ensure that customers queue in a safe way, following the line of the building rather than cutting across the pavement. Pavement stickers should be used or barriers. Numbers in queues may need to be limited if it impacts on the other pedestrians or shops.
Public toilets Public toilets operated by West Suffolk are open with a strict cleaning regime and entry and exit protocols. Please observe the signs.
Markets West Suffolk markets have re-opened and strict social distancing protocols are in place. This will be kept under review and the impact on safe distancing as retail re-opens is being carefully tracked.
Car parking The council run car parks are currently open.

In car parks that are charging, COVID-19 key messaging signs remind users about social distancing and washings hands with lines painted on the floor by each machine to ensure social distancing. RingGo will be publicised as a method of payment as this involves no contact with pay machines.

The council is using its civil parking enforcement powers to address vehicles that are parked illegally and impacting on safe movement.
The Guineas The Guineas Shopping Centre has introduced a number of measures to comply with Government guidance and keep shoppers and staff safe.
Parks The Severals is open for exercise and relaxation after 1pm when the horses have been exercised. The Memorial Gardens is currently closed in line with Government guidance as this is predominantly a play area. Newmarket Town Council is keeping this under review.
Enforcement If you go into a commercial premises and see some mistakes, don’t start recording or taking photos to later upload on to social media. Please speak to the manager. We have to help each other. This is new for everyone and business owners will be trying their best to make it safe and get their business running again. Let’s help each other through this transition.

Please report any serious concerns by email: food&

Map of Newmarket town centre highways and footpath changes

Safer places - Newmarket highways and footpath changes

Map key

  1. High Street: Two-way pedestrian system has been reinstated on the High Street. Parking bay suspensions will be removed but will remain in place on market days. Pedestrians are reminded to maintain social distance.
  2. Pedestrian access and entrance to the multi-story car park are being reviewed.
  3. Arrangements for market will be kept under review.

These will be kept under review.

Download Safer places measures in Newmarket - highways and footpath changes