I have lost my dog
If you have lost your dog you can report a lost dog online or call Customer Services on 01284 757053 or 01638 719733 during office hours, 01284 763252 outside office hours (5pm to 8.45am).
You can also register your dog as lost for free on: Dog Lost.co.uk
If your dog has been collected as a stray it will be taken to kennels. For dogs collected within the West Suffolk district, you can contact the kennels on 01449 737641.
If your dog has been collected and placed in kennels you will be charged the following fees before you can collect your dog:
|Stray dog fine (statutory fee)||£25|
|Transfer to kennel||£15.40|
£15.30 per day
|Vet treatments||If applicable|
I have found a lost or stray dog
In West Suffolk we will collect dogs between 8.30am and 9pm seven days a week including public holidays.
If you have found a dog you can report a found dog online or call the relevant Environmental health team: 01284 757053 or 01638 719733 during office hours, 01284 763252 outside office hours (5pm to 8.45am)
If a lost or stray dog is taken to kennels and cannot be reunited with its owner, it will be rehomed after seven days.
Contact the police on the non emergency number 101.
Dog fouling - owners' obligations
If you are a dog owner or walker then you must pick up your dog's mess if it fouls in a public place. This is a legal requirement as described in Public Spaces Protection Order (Dogs) 2017. If you do not then you may be issued with a Fixed Penalty Notice. If you do not pay the Fixed Penalty Notice then you could be taken to court and fined up to £1000.
Complete the online litter and dog fouling form if you want to report dog foul that needs clearing or have witnessed dog fouling and are willing to provide a witness statement.
Visit our noise nuisance page for more information about what is considered nuisance noise and how to make a complaint.