Online Planning applications (Public Access) – limited availability 5pm 26 March to 8am 1 April 2019
You can still see planning records and information about applications on our Public access webpage, but the information available will be frozen from the evening of Tuesday 26 March 2019. Between 26 March and 1 April you will not be able to comment on applications online, but you will be able to make comments by emailing email@example.com
Planning and building control system - offline from 27 to 31 March 2019
We will be unable to acknowledge, register or issue decisions on any applications during this period. Applications submitted during this time will be processed in the week commencing 1 April 2019 by West Suffolk Council. We apologise for any inconvenience.
We are committed to delivering a high quality pre-application advice service which provides professional and timely information and advice to customers. We have therefore introduced a new enhanced pre-application service (commencing on 4 July 2016). This will enable the delivery of timely advice, at the detail required, according to the type of advice requested and the complexity of the proposals under consideration. Related planning pages on the website have also been updated and improved to provide a wealth of information on planning related matters.
Pre-application advice is a good way of getting feedback on your development proposals.
Applicants should be aware that officers cannot always foresee every issue that may arise during the course of a planning application, including whether or not an application will be determined under delegated powers, or by councillors at the Development Control Committee who may not agree with the advice provided by officers. Any views or opinions expressed are given without prejudice to the consideration by the council of any formal planning application, which will be subject to wider consultation and publicity.
You can pre-book a 30 minute meeting to obtain advice from a Planning Officer between 9am and 5pm, Monday to Friday for householder developments
Where a meeting is requested, it is expected that contact will be made within five working days from the receipt of any such request in order that a meeting date be arranged for a mutually convenient time thereafter.
Where written advice only is sought then it is expected that this will be provided within 20 working days from the receipt of any such request.
Where written advice is sought following a meeting it is expected that this will be provided within 20 working days from the date of any such meeting.
Please note that this is a West Suffolk wide service and you can attend a meeting at either office regardless of the location of the development or the site that you wish to discuss provided it is within our area.
Planning officers are unable to provide advice about appropriate works to trees. You may wish to contact a tree surgeon.
The Pre-application advice charging schedule offers flexible fee options according to the nature of development proposed.
Exemptions to fees will only apply in the following circumstances:
If you would like pre-application advice, you will need to submit your request through the online pre-application advice form: