Please be aware that there may be interruptions to our online planning service (Public Access) up until April 2019 due to essential work to prepare for changing to a new West Suffolk Council on 1 April 2019.
We are committed to delivering a high quality pre-application advice service which provides professional and timely information and advice to customers. We have therefore introduced a new enhanced pre-application service (commencing on 4 July 2016). This will enable the delivery of timely advice, at the detail required, according to the type of advice requested and the complexity of the proposals under consideration. Related planning pages on the website have also been updated and improved to provide a wealth of information on planning related matters.
Pre-application advice is a good way of getting feedback on your development proposals.
Applicants should be aware that officers cannot always foresee every issue that may arise during the course of a planning application, including whether or not an application will be determined under delegated powers, or by councillors at the Development Control Committee who may not agree with the advice provided by officers. Any views or opinions expressed are given without prejudice to the consideration by the council of any formal planning application, which will be subject to wider consultation and publicity.
You can pre-book a 30 minute meeting to obtain advice from a Planning Officer between 9am and 5pm, Monday to Friday for householder developments, advertisements and queries of a minor nature. Appointments between:
Where a meeting is requested, it is expected that contact will be made within five working days from the receipt of any such request in order that a meeting date be arranged for a mutually convenient time thereafter.
Where written advice only is sought then it is expected that this will be provided within 20 working days from the receipt of any such request.
Where written advice is sought following a meeting it is expected that this will be provided within 20 working days from the date of any such meeting.
Please note that this is a West Suffolk wide service and you can attend a meeting at either office regardless of the location of the development or the site that you wish to discuss (provided it is within either Forest Heath or St Edmundsbury).
Planning officers are unable to provide advice about appropriate works to trees. You may wish to contact a tree surgeon.
The Pre-application advice charging schedule offers flexible fee options according to the nature of development proposed.
Exemptions to fees will only apply in the following circumstances:
If you would like pre-application advice, you will need to submit your request through the online pre-application advice form: