Commercial waste services

The council offers a number of services to local businesses at competitive rates. As our services are local authority run we are unique because we can guarantee:

efficiency: our waste crews are on the road six days a week which means we can ensure an efficient and reliable service
flexibility: because we're on the road we can respond to last minute requests
a local service: we have no national or overseas call centres, all your queries will be dealt with by local council staff.

We offer onsite visits to really get to grips with how we can help you. For a free no obligation quote phone us on 01284 758800 or email commercial.services@westsuffolk.gov.uk. Please only use this email and phone number for queries about the commercial waste service.

For other queries, email customer.services@westsuffolk.gov.uk or phone 01284 757320.

Hazardous waste

Hazardous waste is anything that is harmful to health or the environment. This could include pesticides, animal poison, paint or asbestos. Non-domestic organisations, such as businesses, charities, schools and farms, can find information about hazardous waste collections on Suffolk Recycles - Hazardous waste.

Christmas and New Year bin collection days

Collections will take place as normal up to, and including, Tuesday 24 December 2024. Collections return to normal from Monday 13 January 2025.

Usual collection	Revised collection	Change
Wednesday 25 December	Friday 27 December	2 days late
Thursday 26 December	Saturday 28 December	2 days late
Friday 27 December	Monday 30 December	3 days late
Monday 30 December	Tuesday 31 December	1 day late
Tuesday 31 December	Thursday 2 January	2 days late
Wednesday 1 January	Friday 3 January	2 days late
Thursday 2 January	Saturday 4 January	2 days late
Friday 3 January	Monday 6 January	3 days late
Monday 6 January	Tuesday 7 January	1 day late
Tuesday 7 January	Wednesday 8 January	1 day late
Wednesday 8 January	Thursday 9 January	1 day late
Thursday 9 January	Friday 10 January	1 day late
Friday 10 January	Saturday 11 January	1 day late