Ways to pay

Direct debit

You can set up a direct debit to your council for Council Tax, Business Rates, car parking fines and any invoices. If you do not know who your council is visit: Gov.UK - find your local council

Due to the annual billing process, connecting to some self service online forms may be temporarily unavailable. We apologise for any inconvenience. Normal service will be resumed as soon as possible.

Council Tax

• Set up Direct debit online to West Suffolk Council - Council Tax 

Business rates

• Set up a Direct debit online to West Suffolk Council - Business Rates

Invoices

You can set up a direct debit to pay invoices for goods and services

• download a Direct debit form for West Suffolk Council - invoices

Trade waste

You can set up a direct debit to pay invoices for trade waste services received

• download a Direct debit form for West Suffolk Council - Trade waste, or
• phone 01284 758800.

Property services

You can set up a direct debit to property services to pay rent on commercial buildings

• download a Direct debit form for West Suffolk Council - Property Services, or
• phone 01284 757372.

Online

You can pay for a range of services online, see our pay page for details.

Automated phone

You can pay for these by automated phone (24 hours):

• Council Tax
• Business rates
• Housing benefit overpayment
• Car parking fines
• Invoices

Call: 01284 757000

At a Post office, PayPoint or PayZone

You can pay parking fines, invoices, Council Tax, business rates, Housing Benefit overpayments at a Post office or PayPoint.

You will need your bar coded letter or invoice to make a payment. There is no service charge to do this.

Parking fines at car parks

Payment by chip and pin at a pay machine in the following car parks is free:

• Parkway multi storey
• Ram Meadow
• St Andrew's long stay