Ways to pay
Direct debit
You can set up a direct debit to your council for Council Tax, Business Rates, car parking fines and any invoices. If you do not know who your council is visit: Gov.UK - find your local council
Due to the annual billing process, connecting to some self service online forms may be temporarily unavailable. We apologise for any inconvenience. Normal service will be resumed as soon as possible.
Council Tax
Business rates
Invoices
You can set up a direct debit to pay invoices for goods and services
Trade waste
You can set up a direct debit to pay invoices for trade waste services received
- download a Direct debit form for West Suffolk Council - Trade waste, or
- phone 01284 758800.
Property services
You can set up a direct debit to property services to pay rent on commercial buildings
- download a Direct debit form for West Suffolk Council - Property Services, or
- phone 01284 757372.
Online
You can pay for a range of services online, see our pay page for details.
Automated phone
You can pay for these by automated phone (24 hours):
- Council Tax
- Business rates
- Housing benefit overpayment
- Car parking fines
- Invoices
Call: 01284 757000
At a Post office, PayPoint or PayZone
In Forest Heath you can pay parking fines, invoices, Council Tax, Business rates and Housing benefit overpayments at a Post office or PayPoint. There is no service charge to do this.
In St Edmundsbury you can pay parking fines, invoices, Council Tax, Business rates and Housing benefit overpayments at a Post office or PayZone. There is no service charge to do this.
If you want to pay at a Post office or PayZone or PayPoint you will need to bring your bar coded letter or invoice.
Parking fines at car parks
Payment by chip and pin at a pay machine in the following car parks is free:
- Parkway multi storey
- Ram Meadow
- St Andrew's long stay