Street parking, permits and visitor vouchers
Residents living in the parking zones listed below can buy parking permits and visitor vouchers online.
For specific details regarding each zone, including permit and voucher costs please select a zone from the list on the right and then view the terms and conditions specific to the chosen zone. You can check if you live within a Residential Parking Zone by using the Find my nearest tool.
More information about street parking (neighbourhood parking schemes) and permits.
Resident permits and visitor vouchers for Bury St Edmunds
When ordering a permit and/or visitor vouchers please allow 10 working days for processing and despatch.
- Zone A, Brackland area
- Zone B, Northgate Street
- Zone C, Nelson Road
- Zone D, South Town Centre
- Zone E, Castle Road
- Zone F, Southgate Corridor
- Zone G, The Broadway
- Zone H, Victoria Street Area
- Zone J, Eastgate Street Area
- Zone K, Thingoe Hill
- Zone L, Grove Road
- Zone M, Out Westgate
Resident permits for Haverhill
Resident permits - change of vehicle
If you change your vehicle or registration number and do not yet have a new V5 document, you will need to email customer.services@westsuffolk.gov.uk and provide your name, current permit number, previous vehicle registration number, new vehicle registration number and the date your collecting the new vehicle. You may then use the current permit to park your new vehicle for a period of six weeks to allow time for the new V5 document to arrive.
When you receive your V5 document you will be required to make a new application for a replacement permit and pay the relevant fee. Once you have received the replacement permit, return the original for refund.
Resident permits - temporary vehicle
A resident may use a valid residential parking permit to park a temporary vehicle such as a courtesy car for up to 28 days. To do so you must notify Customer Services by email, providing your name, address, contact number, permit number and the registration number of the temporary vehicle.
Parking suspensions
What is a parking suspension?
A parking suspension is where the parking controls, waiting or parking and loading, are suspended and the space is reserved for a particular purpose. A space cannot be suspended for preferential or convenience parking.
We grant suspensions on:
- permit parking bays
- limited waiting bays
- pay and display bays
The cost for a parking suspension on-street and off-street are as follows:
£55 per suspension for the first day, per bay and then £25 per subsequent day per bay.
A notice period of at least 15 workings days notice is required when making an application.
To apply for a parking suspension please email parking@westsuffolk.gov.uk who will provide you with the relevant information and application forms.
Parking dispensations
What is a parking dispensation?
A parking dispensation is a special permit which allows a vehicle to be parked where restrictions would not normally allow it for a period of up to 7 days per dispensation.
We grant dispensations for:
- single yellow lines
- double yellow lines ( in exceptional circumstances)
- restricted zones
- loading bays
- pay and display bays
- limited waiting bays
- suspended bays
- Blue Badge bays (in exceptional circumstances)
The cost for a parking dispensation are as follows:
On-street
- £25 for the first day (per vehicle)
- £12.50 every subsequent day (per vehicle) after, up to 7 days
Off-street
- £15 for the first day (per vehicle)
- £10.00 every subsequent day (per vehicle) after, up to 7 days
Temporary permits for contractors
- Tradesmen and contractors can apply for a temporary parking permit online.
- A maximum of three temporary contractor permits is allowed per road. Please note as part of the changes to the schemes in Bury St Edmunds, the council is reviewing how it manages the issuing of trade permits in these zones.
- If you do not receive a response within the allotted period, then your application has been declined.
- Please note that if your permit is granted, you are only permitted to park within the street that your permit has been granted for, if the vehicle is located in an alternative street then a Penalty Charge Notice may be issued.
- If your working within St Johns Street, your permit will be valid within St Johns Place or Ipswich Street only. If you vehicle is located within any other street a Penalty Charge Notice will be issued.
Further extensions to a parking dispensation will require a new application to be made in order for us to review the parking safety and traffic conditions. Notice of intended renewals should be made two workings days before the renewal date where possible.
To apply for a parking dispensation please email parking@westsuffolk.gov.uk who will provide you with the relevant information and application forms.
Residential and business waiver permit
These are for specific areas, across West Suffolk and the Babergh district (Sudbury), please read the terms and conditions before making an application. Any application that is submitted without relevant evidence will be declined.
- Residential and business waiver permit terms and conditions
- Apply online for a Residential or Business Waiver Permit
Business permit - Bury Road car park, Brandon
Businesses in Brandon are eligible to apply for up to 3 business permits for the Bury Road car park.
The permit will be non-registration specific, allowing it to be used by staff members or customers to the business and will allow the permit holder to park for the whole day within the car park.
The cost of each permit is as follows:
- 13 weeks - £65
- 26 weeks - £130
- 52 weeks - £260
To apply for a business permit please email parking@westsuffolk.gov.uk to obtain an application form. We will also require a copy of the most recent business rates statement to verify the business.
Please ensure that you have read and agree to the terms and conditions of the permit below before making an application.