Car parks users survey

Audience: All West Suffolk Council car park users in Brandon, Bury St Edmunds, Clare, Haverhill, Mildenhall and Newmarket

This consultation is now closed. It was open from 9 August 2019 to 31 August 2019.

We recognise that West Suffolk is a rural area and that for some people, cars may be their only way of getting to and from our town centres.

Parking spaces – where they are located and how they are used including price, plays a big part in the flow of traffic and ensuring that there is enough capacity to meet demand.

That is why we are carrying out research that will feed into a car parks review for all of West Suffolk’s six towns.

We are looking at why people chose a certain car park over other options, where they come from, their reasons for visiting the town centres, and their thoughts on the tariff levels.

We are also asking people about their length of stay, how often and when they use the car parks, as well as their views on parking enforcement.

This questionnaire is designed to help understand the views of the people who use our car parks – what influences their decisions about where they park and how long for. This research will then help the committee make recommendations to ensure that we have a strategy in place to match car parking demand.

Please complete this short survey once for each car park that you use. Take part at