Sheltered and supported housing

Sheltered housing

Sheltered housing is a form of housing available to older people. The age criteria can vary from anything between a minimum of 50 to a minimum of 65. Sheltered housing is available to individuals and couples, but isn't available to dependants living with the applicant such as children. Pets in some cases maybe allowed.

Sheltered housing is accommodation for people who can live independently. This isn't for people who need a similar setting to a residential home. Sheltered houses enable you to live as self-sufficiently as possible, but with the peace of mind of knowing that support is there if required. You have your own flat or bungalow with bathroom and cooking facilities.

Home staff will visit you regularly and be able to assist you in an emergency. They are there to ensure you feel safe, secure and comfortable.

For more details of sheltered housing and how to access it, visit these websites:

Sheltered housing is usually available through the Home-Link choice based letting scheme. To find out more visit the Home-Link website

Housing related support

Suffolk County Council’s Housing Related Support service is no longer accepting direct referrals from individuals or professionals outside of Housing and Social Care. If you have previously made a referral, you do not need to take any action.

For information on housing and homelessness visit our Housing pages. You can also contact our Customer Services team email customer.services@westsuffolk.gov.uk or phone 01284 763233

Information on social care support for adults can be found at Suffolk County Council – Care and support for adults.

Information on support for Children, Families, and Learning can be found here: Suffolk County Council – Children, families and learning.

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