Preventing homelessness – advice and support

If you are homeless or threatened with homelessness, we can help. We’ll always try to prevent you from becoming homeless in the first instance.

There are lots of services to help you to stay in your current home, including help with mortgage advice, tenancy matters or relationship breakdown.

If staying in your current home isn’t an option, we can help you look for a new home or other alternatives.

You may find it useful to look at some of our advice leaflets:

General advice and guidance

Particular homelessness situations

Rough sleeping information

For advice and support if you are rough sleeping or to tell us about someone that is, please visit: StreetLink. Shelter also offers advice at: Shelter - Get a place to stay if you're homeless and on the streets

Reviews, complaints and appeals

If you have looked at these but still feel you could become homeless, then contact us.

You are able to ask for a review of your homelessness decision and details of how you can do this are included in the Review a homeless decision factsheet. If you are dissatisfied with actions taken by the council (not the decision itself) you can complaint using the complaints procedure.

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