Parking and travel
On this page you can link to information on council run car parks in the area and how to buy car park season tickets and street parking permits. You can also pay a parking fine through our pay page. If you want to appeal a parking fine, find out about what you can appeal against in the Parking fines and appeals section. We have also provided links about where to go for information about roads, cycle paths, buses and public rights of way. These sections will also tell you how to report any concerns such as potholes and faulty street lights.
Due to the latest national lockdown COVID-19 restrictions West Suffolk Council has agreed to allow residential permit holders (all zones) free parking in all off-street car parks only. For the terms and conditions of use please see our further information.
Update - 9 June 2021 - Coronavirus (COVID-19): health, care and volunteer workers pass and concessions (MHCLG Permits)
Following the publication of the government's roadmap for lifting COVID-19 restrictions which was announced in April 2021, a decision has been taken by The Ministry for Housing, Communities and Local Government to withdraw the emergency parking pass guidance on the 21 June 2021.
From this date the MHCLG permits will no longer be valid in any West Suffolk Council controlled off-street car park or any of the on-street areas as per the terms and conditions of the scheme.
Vehicles displaying the MHCLG permits without payment in our off-street car parks or in any on-street location from the 21 June may be liable to receive a Penalty Charge Notice.
Bury St Edmunds Residents Parking Scheme Review 2021
If you have received information on how to take part in a parking survey being conducted by 2020 Highway and Transportation Consultants for the Bury St Edmunds Residents Parking Scheme Review 2021, please complete the online Smartsurvey form:
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- Car parks The council operates over 30 car parks in the area. All our car parks (unless otherwise stated) are pay and display.
- Street parking, permits and visitor vouchers
- On street parking (civil parking enforcement)
- Car park season tickets Car park season ticket including leased and Pocket car parks
- Parking fines and appeals