Food complaints

Our Environmental Health team investigate consumer complaints regarding potentially unsafe food and unsatisfactory conditions witnessed in food premises in West Suffolk.

Before reporting a complaint please read our Common food complaints leaflet, which details the most common complaints and gives an indication of the action likely to be taken for in each case.

Trading Standards officers from Suffolk County Council investigate complaints regarding, labelling, composition, nature, quality and substance of food. Report an issue: Suffolk County Council - Report an issue to Trading Standards

Our Commercial Environmental Health Team do not investigate complaints about poor service. However you may wish to contact the manager of the premises to tell them your concerns.

Food premises hygiene

Our Environmental Health team investigate consumer complaints regarding the hygiene standard of a food premises.

Contact us by completing a Food Complaint email