Moving home

When you move home you need to notify us of the changes. You need to let us know your new address and any change of circumstances to make sure that:

• you pay the right amount of Council Tax
• we have the correct details if you subscribe to the Garden Waste Collection Scheme
• your address is correct so that you can vote in elections
• and you may need, or no longer need a parking permit.

You will also need to inform:

• your utilities providers
• Suffolk County Council if you have a bus pass, or Blue badge
• your bank, employer, pension provider.

Council Tax and housing benefits

Council Tax and housing benefits are administered by Anglia Revenues Partnership:

• Anglia Revenues Partnership - Report a change of address online form - Use this form to advise the Council Tax department and, if required, the Benefits department of any change of address.
• Anglia Revenues Partnership - Change of circumstances online form - This online form will allow you to make changes to your existing award for Housing Benefit and/or Council Tax Reduction (sometimes known as Council Tax Support).

Bin collections

Your recycling and refuse bins are registered to your property, so they will need to be left behind when you move.

Check when are my bins emptied?

Garden waste collection

If you are new to the area you can subscribe to the Garden Waste collection service.

You can transfer the service to a new address within the council area as long as the bin is transported by you. You must inform the council of the change of address online or in writing (email: customer.services@westsuffolk.gov.uk) within 14 days.

If you move outside of the council area, you must inform the council of the change of address online or in writing (email: customer.services@westsuffolk.gov.uk). The service will be stopped unless the new residents sign up for the service.

Register to vote

In order to vote in any UK elections you need to be registered. When you move house you need to re-register to your new address. You can do this online at GOV.UK - Register to vote.

When you register to your new address, you will be removed from the register at your old address. Visit our Register to vote page to find out more.

Parking permits

Residents living in parking zones can buy parking permits and visitor vouchers online. Senior citizens who do not have a car can apply for a free permit for their visitors. Disabled badge holders are eligible to a free permit. Find out more: Street parking, permits and visitor vouchers

Find my nearest

Enter your address in Find my nearest for useful information about the area, including bin collection days, recycling centres, local councillor, planning information, nearby parking restrictions and roadworks, education, and health facilities near you.