Cookies

A cookie is a small text file that is stored on your computer or mobile device by a website server. It can only be read by that server and it cannot be used to identify you personally.

Cookies are used on this website to help it work properly. Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but if you block cookies parts of this website will not work properly.

We also use analytics cookies to collect anonymous statistics about how people use our website to help us maintain and improve the website.

Opting out of using cookies

Most web browsers allow some control of most cookies through the browser settings. You can set your browser to refuse all cookies or to notify you before receiving a cookie so that you can decide whether to accept it. Your browser may have settings allowing you to manage cookies on a site-by-site basis. For example, Google Chrome’s settings allow you to delete existing cookies, allow or block all cookies, and set cookie preferences for websites. Google Chrome also has Incognito mode, which doesn’t store your Chrome history of visited sites or cookies on your device after you close all Incognito windows.

However, blocking cookies may affect how our site functions, the search will not work, some of the sections such as Find my nearest and the online planning system will not work, and the social media share icons on new items will not work.

Cookies we use

We use Google Analytics and Siteimprove to collect information about how people use the website. These statistics are used to understand how people use our website and how we can make improvements so it continues to meet our users needs. The analytics tools record information about which pages you visit, how long you are on the website, and how you got there. We do not store any personal information and cannot be used to identify who you are.

CategoryDetails
NecessaryNecessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website and its subdomains cannot function properly without these cookies.
PreferencesPreference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
AnalyticsStatistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
MarketingMarketing cookies are used to track visitors across websites. The intention is to display adverts that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
UnclassifiedUnclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Cookies used on the main website

https://www.westsuffolk.gov.uk

Category: Necessary

Cookie nameProvider, type, expiry period and cookie purpose description
CFIDProvider: westsuffolk.gov.uk
Type:
Expiry:
Cookie purpose description: (ColdFusion Identifier) used by Adobe ColdFusion applications to uniquely identify a client device (browser) and maintain user session variables. It is used in conjunction with the CFTOKEN (ColdFusion Token) to ensure that session variables are stored securely. ColdFusion uses two cookies for CFID and CFTOKEN, which helps in managing user sessions effectively. Additionally, ColdFusion can store client variables in cookies or a SQL database, but it is generally more efficient to use cookies for long-term information. 
CFTOKENCookie purpose description: Provider: westsuffolk.gov.uk
Type:
Expiry:
Cookie purpose description: Cookie set by Adobe ColdFusion applications. Used in conjunction with CFID this cookie helps to uniquely identify a client device (browser) to enable the site to maintain user session variables. How those are used are specific to the site. CFTOKEN contains a random number to identify the client.
CSRFTOKENProvider: westsuffolk.gov.uk
Type: HTTP
Expiry: Session
Cookie purpose description: Helps prevent cross-site request forgery (CSRF) attacks.
JSESSIONIDProvider: westsuffolk.gov.uk
Type: HTTP
Expiry: Session
Cookie purpose description: Used to maintain an anonymous user session by the server.
WSUSERCONSENT

Provider: westsuffolk.gov.uk
Type:
Expiry:
Cookie purpose description: This has three states, waiting, accepted, and rejected:

  • Waiting: Waiting for the user to accept or reject cookies being set. While this cookie is ‘Waiting’ the notification banner will appear on every page until a choice has been made.
  • Accepted: The user has allowed cookies to be set. The notification banner will also be removed.
    • Rejected: The user disallowed cookies being set. The notification banner will also be removed.
WS_ad_user_dataProvider: westsuffolk.gov.uk
Type:
Expiry: 1 year
Cookie purpose description: Sets consent for sending user data related to advertising to Google. The ad_user_data consent type is required for measurement use cases, such as enhanced conversions and tag-based conversion tracking.
WS_ad_storageProvider: westsuffolk.gov.uk
Type:
Expiry: 1 year
Cookie purpose description: Enables storage (such as cookies) related to advertising
WS_ad_personalizationProvider: westsuffolk.gov.uk
Type:
Expiry: 1 year
Cookie purpose description: Sets consent for personalized advertising.
WS_analytics_storageProvider: westsuffolk.gov.uk
Type:
Expiry: 1 year
Cookie purpose description: Enables storage (such as cookies) related to advertising.

Category: Analytics

Cookie nameProvider, type, expiry period and cookie purpose description
_ga
_ga_
Provider: westsuffolk.gov.uk
Type: HTTP
Expiry: 2 years
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gat_gtag_Provider: westsuffolk.gov.uk
Type: HTTP
Expiry: 1 hour
Cookie purpose description: Used by Google Analytics to set and get tracking data.
_gidProvider: westsuffolk.gov.uk
Type: HTTP
Expiry: 24 hours
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Category: Marketing

Cookie nameProvider, type, expiry period and cookie purpose description
_gsasProvider: westsuffolk.gov.uk
Type: HTTP
Expiry: 3 months
Cookie purpose description: Google Provides ad delivery or retargeting.

Google search

Cookies are set when you use search. These are necessary for the search to work.

We do not use adverts on our website.

personalizedAds is an attribute used when the cookie is set. It specifies whether users have consented to allowing the publisher to share personal information with Google for the purpose of personalized advertising.

We have set personalizedAds to false which returns only query targeted ads. This will not return any ads that are targeted with the user's Google cookies.

Cookie nameProvider, type, expiry period and cookie purpose description
NIDProvider: google.com
Type: HTTP
Expiry: 6 months
Cookie purpose description: Some cookies are used to maintain a user’s preferences. For example, most people who use Google services have a cookie called ‘NID’ in their browsers. This cookie contains a unique ID used to remember your preferences and other information such as your preferred language, how many search results you prefer to have shown on a results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on.
__Secure-3PAPISID

__Secure-3PSID

__Secure-3PSIDCC
__Secure-3PSIDTS
Provider: google.com
Type: Marketing
Expiry: 2 years
Cookie purpose description: Targeting cookies. Used to create a user profile and display relevant and personalised Google Ads to the user. Targeted advertisements may be displayed to you based on your previous visits to this website. For example, advertisements about a topic you have expressed an interest in while browsing our site may be displayed to you across the web.

For more information, please visit Google - How Google uses information from sites or apps that use their service

If you wish to disable DoubleClick cookies on your browser, please visit Google - Ad Settings.

Social media sharing

Some of our news items have social media share icons. If you visit one of these pages the following cookies enable you to share news items on social media.

Cookie nameProvider, type, expiry period and cookie purpose description
__atuvcProvider: AddThis social sharing widget
Type:
Expiry: 2 years
Cookie purpose description: This cookie is associated with the AddThis social sharing widget. This widget is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.
__atuvsProvider: AddThis social sharing widget
Type:
Expiry: 2 years
Cookie purpose description: This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. This is believed to be a new cookie from AddThis which is not yet documented, but has been categorised on the assumption it serves a similar purpose to other cookies set by the service.

Cookies used on the systems linked to from the West Suffolk Council website

Find my nearest

https://maps.westsuffolk.gov.uk

Category: Necessary

Cookie nameProvider, type, expiry period and cookie purpose description
__cfduidProvider: siteimproveanalytics.com
Type: HTTP
Expiry: 30 days
Cookie purpose description: Used by the content network, Cloud flare, to identify trusted web traffic.
ASP.NET_SessionIdProvider: maps.westsuffolk.gov.uk
Type: HTTP
Expiry: Session
Cookie purpose description: Preserves the visitor's session state across page requests.
AWSELBProvider: global.siteimproveanalytics.io
Type: HTTP
Expiry: Session
Cookie purpose description: Used to distribute traffic to the website on several servers in order to optimise response times.
AWSELBCORSProvider: global.siteimproveanalytics.io
Type: HTTP
Expiry: Session
CONSENTProvider: google.com
Type: HTTP
Expiry: 6105 days
Cookie purpose description: Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for General Data Protection Regulation (GDPR) compliance of the website.

Category: Analytics

Cookie nameProvider, type, expiry period and cookie purpose description
_gaProvider: google-analytics.com
Type: HTTP
Expiry: 2 years
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gatProvider: google-analytics.com
Type: HTTP
Expiry: 1 day
Cookie purpose description: Used by Google Analytics to throttle request rate.
_gidProvider: google-analytics.com
Type: HTTP
Expiry: 1 day
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
image.aspxProvider: global.siteimproveanalytics.io
Type: HTTP
Expiry: Session
Cookie purpose description: Registers statistical data on visitors' behaviour on the website. Used for internal analytics by the website operator.
nmstatProvider: uk1.siteimprove.com
Type: HTTP
Expiry: 999 days
Cookie purpose description: This cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters - this information is used to optimise the visitor's experience.

Category: Unclassified

Cookie nameProvider, type, expiry period and cookie purpose description
astunProvider: maps.westsuffolk.gov.uk
Type: HTTP
Expiry: Session
Cookie purpose description: unclassified

Licensing public register

https://regulatory.westsuffolk.gov.uk/

No cookies are used.

MiHR - External access to employees self service system

https://selfservice.westsuffolk.gov.uk

No cookies are used.

Councillors and meetings system - Modern.gov

https://democracy.westsuffolk.gov.uk

Category: Necessary

Cookie nameProvider, type, expiry period and cookie purpose description
ASP.NET_SessionIdProvider: democracy.westsuffolk.gov.uk
Type: HTTP
Expiry: Session
Cookie purpose description: Preserves the visitor's session state across page requests.

Online forms

westsuffolk-self.achieveservice.com

Category: Necessary

Cookie nameProvider, type, expiry period and cookie purpose description
AWSALBProvider: westsuffolk-self.achieveservice.com
Type: HTTP
Expiry: 6 days
Cookie purpose description: Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.
AWSALBCORSProvider: westsuffolk-self.achieveservice.com
Type: HTTP
Expiry: 6 days
Cookie purpose description: Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.
PHPSESSIDProvider: westsuffolk-self.achieveservice.com
Type: HTTP
Expiry: Session
Cookie purpose description: Preserves users session state across page requests.
SESS#Provider: westsuffolk-self.achieveservice.com
Type: HTTP
Expiry: 1 day
Cookie purpose description: Preserves users states across page requests.

Category: Statistics

Cookie nameProvider, type, expiry period and cookie purpose description
_gaProvider: achieveservice.com
Type: HTTP
Expiry: 2 years
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gatProvider: achieveservice.com
Expiry: 1 day
Cookie purpose description: Used by Google Analytics to throttle request rate.
_gidProvider: achieveservice.com
Type: HTTP
Expiry: 1 day
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Category: Unclassified

Cookie nameProvider, type, expiry period and cookie purpose description
APP_LANGProvider: westsuffolk-self.achieveservice.com
Type: HTTP
Expiry: 1 day
Cookie purpose description: Unclassified
authKeyProvider: westsuffolk-self.achieveservice.com
Type: HTML
Expiry: Session
Cookie purpose description: Unclassified
councilProvider: westsuffolk-self.achieveservice.com
Type: HTML
Expiry: Session
Cookie purpose description: Unclassified
localtimeProvider: westsuffolk-self.achieveservice.com
Type: HTML
Expiry: Session
Cookie purpose description: Unclassified
SessionStorageTestProvider: westsuffolk-self.achieveservice.com
Type: HTML
Expiry: Session
SiteSettingsCacheProvider: westsuffolk-self.achieveservice.com
Type: HTML
Expiry: Session
Cookie purpose description: Unclassified
SiteSettings-CustomCssInlineProvider: westsuffolk-self.achieveservice.com
Type: HTML
Expiry: Session
Cookie purpose description: Unclassified
SiteSettings-CustomIFrameCssProvider: westsuffolk-self.achieveservice.com
Type: HTML
Expiry: Session
Cookie purpose description: Unclassified

Outlook forms

Category: Necessary

Cookie nameProvider, type, expiry period and cookie purpose description
ClientIdProvider: outlook.office365.com
Type: HTTP
Expiry: 1 year
Cookie purpose description: Determines the device used to access the website. This allows the website to be formatted accordingly.
OIDCProvider: outlook.office365.com
Type: HTTP
Expiry: 6 months
Cookie purpose description: Control cookie used in connection to the website’s Content Delivery Network (CDN).
amp_cookie_test#Provider: outlook.office365.com
Type: HTTP
Expiry: Session
Cookie purpose description: Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.

Planning applications system Public Access

https://planning.westsuffolk.gov.uk

Category: Necessary

Cookie nameProvider, type, expiry period and cookie purpose description
JSESSIONIDProvider: planning.westsuffolk.gov.uk
Type: HTTP
Expiry: Session
Cookie purpose description: Preserves users states across page requests.

Google Analytics

Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP cookies to 'remember' what a user has done on previous pages and interactions with the website.

You can opt out of Google Analytics cookies.

Google Analytics cookiesDomain, expiry period and description
__utmaDomain: westsuffolk.gov.uk
Expires: 2 years from set or update
Description: Used to distinguish users and sessions. The cookie is created when the JavaScript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics
__utmbDomain: westsuffolk.gov.uk
Expires: 30 mins from set or update
Description: Used to determine new sessions or visits. The cookie is created when the JavaScript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics
__utmcDomain: westsuffolk.gov.uk
Expires: end of browser session
Description: Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session or visit.
__utmtDomain: westsuffolk.gov.uk
Expires: 10 minutes
Description: Used to throttle request rate.
__utmvDomain: westsuffolk.gov.uk
Expires: 2 years from set or update
Description: Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
__utmzDomain: westsuffolk.gov.uk
Expires: 6 months from set or update
Description: Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the JavaScript library executes and is updated every time data is sent to Google Analytics.

Read the Google Analytics privacy document for more details about the data collected by Google Analytics.

Siteimprove

We use Siteimprove to monitor accessibility and quality of content on our websites, so we can deal with any issues as quickly as possible.

Siteimprove - analytics cookiesExpiry time and domain
nmstatExpires: Persistent – expires after 1,000 days
Domain: westsuffolk.gov.uk
siteimprovesesExpires: end of session
Domain: siteimprove.com
szcookiechoiceExpires: end of session
Domain: siteimprove.com

YouTube

We use YouTube to embed video on our website. YouTube inserts these cookies for keeping track of visitors, user preferences and collecting statistics about views. They can't be used to identify you. See Google privacy policy for information.

YouTube cookiesExpiry time and domain
HSIDExpires: 20 years
Domain: youtube.com
LOGIN_INFOExpires: 20 years
Domain: youtube.com
PREFExpires: 20 years
Domain: youtube.com<
SIDExpires: 20 years
Domain: youtube.com
SSIDExpires: 20 years
Domain: youtube.com
VISITOR_INFO1_LIVEExpires: 6 months
Domain: youtube.com
use_hitboxExpires: end of session
Domain: youtube.com

For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit the All About Cookies website

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