On 1 April 2019 Forest Heath District Council and St Edmundsbury Borough Council will be replaced by a single district council called West Suffolk Council. It will entirely replace the borough and district councils but will continue to deliver the same services while finding improved ways of supporting communities, businesses and the local economy. Over the next few weeks you may notice changes to the website, forms, letters and emails, and there will be limited access to some of our online systems as we prepare for the creation of the new council.
Housing Standards (Public Health and Housing) is a service of Forest Heath and St Edmundsbury councils, working together as West Suffolk. This privacy notice explains how we use any personal information we ask you for when completing your application in regards to an Empty Homes Grant.
We will collect personal information about you as you complete your application.
You are applying for an Empty Homes Grant and under the Housing Grants, Construction and Regeneration Act 1996, we require the information to assess your application before we can process the application. The information you provide will only be used for these purposes and we will only contact you should we require further information about your application. All of your information will be processed in accordance with the General Data Protection Regulation (GDPR) and will only be used by us and our partners, Inland Revenue, your mortgage provider, Benefits Agency, The Land Registry, your banking provider to deliver or improve this service. We will not disclose any personal information to any other third parties unless required to do so by law. For more information on how this is done visit: How we use your information
Any personal information we capture about you is processed under the terms of GDPR and the councils’ Data Protection Policy which can be found at: Data Protection Policy
Under GDPR you can ask for access to information we hold about you. This is called a data subject access request; you will need to request this information in writing. To help you in this process we have prepared a Data Subject Access Request form that you can download and complete. You will be required to provide proof of identity in person. We must respond to you within one month – if we feel the request is complex we may ask for an extension of this period.
If the information we provide is incorrect you must write to us and tell us what information is incorrect and ask that it be corrected. If we do not agree that the information is incorrect you may ask us to record your disagreement – more information on your rights under GDPR can be found at: Data Protection Policy
If you wish to complain about the way in which your request has been processed then your complaint will be dealt with as a Step Two complaint in accordance with our complaints procedure
If, after an internal review, you are still unhappy with the decision, you have a right of appeal to the Information Commissioner, visit their page: Information Commissioner, report a concern
Please contact us if you have any questions about this privacy notice or information we hold about you by emailing: email@example.com or write to us at: Data Protection, West Suffolk House, Western Way, Bury St Edmunds, Suffolk, IP33 3YU