Bus passes

You may qualify for free off peak travel on local buses if you are of state pensionable age or disabled. The scheme is run by Suffolk County Council. Find out more and see if you qualify by visiting: Travelline (Suffolk County Council), free travel bus pass and voucher scheme

Bus shelters

We maintain some bus shelters in the area. In West Suffolk, we maintain the blue coloured bus shelters only. If you notice any damage, graffiti or litter in our bus shelters then let us know. You will need to provide us with:

  • the location of the bus shelter
  • a description of the problem
  • your contact details

Other bus shelters (usually black coloured) are maintained by Suffolk County Council or town and parish councils. To find out more or to report a problem, visit: Suffolk on board, report a problem with public transport

Bus station buildings

We maintain two bus station buildings in the area, they are:

Bury St Edmunds bus and coach station, St Andrews St North, IP33 1TZ

  • Bury St Edmunds bus station map
  • Telephone
    • For information enquiries regarding bus timetables, fares and tickets, please call Suffolk On Board on 0345 606 6171
    • For building information enquiries please call 01284 757372
  • Open Monday to Saturday from 8am to 6pm

Mildenhall bus station, King Street, IP28 7EZ