Shopmobility
You can hire a manual (excluding Bury St Edmunds) or electric wheelchair or scooter if you have any mobility problems. You do not have to be registered as disabled to use the scheme.
The service runs in Bury St Edmunds and Newmarket, refer to the town below to find out more.
Shopmobility in Bury St Edmunds
In Bury St Edmunds the scheme operates from The Apex.
Due to essential maintenance Shopmobility will be closed for in person service from 4.30pm on the 19 August and reopen at 10am on the 23 August. Our phone lines will remain open. We would like to apologies for any inconvenience caused.
To use the service, you will need to register. You will need two pieces of identification with your address on both of them. If you are using the service but are not registered as disabled, then you will pay VAT.
The service is not available on Sundays or bank holidays.
Membership
There is a charge for using Shopmobility in Bury St Edmunds. You can buy membership for a year, or scooters can be hired out on a casual basis.
| Yearly membership | Valid from 1 June 2019 |
| Yearly membership - registered disabled | £6.00 |
| Yearly membership - not registered disabled | £7.20 |
| Daily fee with yearly membership | |
| Daily fee with yearly membership - registered disabled | £2.00 |
| Daily fee with yearly membership - not registered disabled | £2.40 |
| Casual hire | |
| Casual day member - registered disabled | £4.00 |
| Casual day member - not registered disabled | £4.80 |
Booking
We would recommend you book equipment 24 hours in advance.
Call us directly to reserve equipment: Bury St Edmunds 01284 757175
When can I use equipment?
Bury St Edmunds: Monday to Saturday 10am to 4pm.
The service is not available on Sundays or bank holidays.
Shopmobility in Newmarket
The service is free in Newmarket and operates from Newmarket library at the Guineas shopping centre.
Booking
You will need to bring a form of identification with you so you can register. You can book in advance by calling Newmarket Library on 01638 661216 or you can see what is available on the day.
When can I use equipment?
During Newmarket Library opening hours.
The service is not available on bank holidays.