Shopmobility

You can hire a manual or electric wheelchair or scooter if you have any mobility problems. You do not have to be registered as disabled to use the scheme.

The service runs in Bury St Edmunds, Haverhill and Newmarket, refer to the town below to find out more.

Shopmobility in Bury St Edmunds

In Bury St Edmunds the scheme operates from The Apex.

To use the service you will need to register once. You will need two pieces of identification, one of them must have your address on it. If you are using the service but are not registered as disabled then you will pay VAT. The service is not available on bank holidays.

Once registered and depending on availability, you will be able to collect scooters from the library by booking in advance by phoning 01284 757175.

Membership

There is a charge for using Shopmobility in Bury St Edmunds. You can buy membership for a year or or scooters and wheelchairs can be hired out on a casual basis.

Yearly membership

Valid from 1 June 2019
Yearly membership - registered disabled £6.00
Yearly membership - not registered disabled £7.20
Daily fee with yearly membership  
Daily fee with yearly membership - registered disabled £2.00
Daily fee with yearly membership - not registered disabled £2.40
Casual hire  
Casual day member - registered disabled £4.00
Casual day member - not registered disabled £4.80

Booking

We would recommend you book equipment 24 hours in advance.

During Bury St Edmunds Christmas Fayre advance booking is only available to members.

Call us directly to reserve equipment:

  • Bury St Edmunds 01284 757175

When can I use equipment?

Bury St Edmunds: Monday to Friday 10am to 4.30pm and Saturday 10am to 4pm.

The service is not available on bank holidays.

Shopmobility in Haverhill

In Haverhill the scheme operates from St Nicholas Hospice Haverhill Hub, next to the Library on Camps Road CB9 8HB, and is managed by St Nicholas Hospice. Access via Camps Road is pedestrian only or parking is available in Lower Down Slade car park CB9 9DZ and is a short walk to the Hub.

Booking

You can book in advance by calling St Nicolas Hospice Haverhill Hub on 01440 848260 or you can see what is available on the day. You will need to bring a form of identification with you so you can register.

The service is free of charge.

When can I use equipment?

Monday to Friday 10am to 3.30pm.

The service is not available on bank holidays or Christmas Eve.

Shopmobility in Newmarket

The service is free in Newmarket and operates from Newmarket library at the Guineas shopping centre.

Booking

You will need to bring a form of identification with you so you can register. You can book in advance by calling Newmarket Library on 01638 661216 or you can see what is available on the day.

The service is not available on bank holidays.

When can I use equipment?

For more information on opening times please see Newmarket Library's website