Apply for a larger bin

The new ‘Better Recycling’ scheme comes into effect in June 2026. Due to this, from 1 January 2026, larger black bins will be considered for medical reasons only.

If your household permanently produces more waste than will fit into your bin and you meet specific criteria, you may be entitled to a larger blue recycling bin.

You may be eligible if:

• you are a large family, with all members living in the home full time and/or
• someone in the household has a medical condition that produces a large amount of waste

We periodically check to see if your circumstances have changed and reserve the right to downsize or remove containers if the need is no longer required.

We will check the information you provide to help us assess your request and may visit your property to ensure you are recycling as much as possible. The information supplied will only be used to assess waste arrangements; however, it may be cross-referenced with council records.

We reserve the right to request proof of eligibility at any time for all residents, including children. A waste audit may also be carried out to make sure recycling is maximised.

If larger bins are required due to waste generated from any business or commercial activity, including childminding, holiday lets or cottages, please inform Customer Services when you contact them.

Larger bins will be clean and usable, but they may not be new.

The data you provide will be processed in accordance with the Data Protection Act 1998.

If you would like to be considered for larger recycling (or refuse bins for medical needs only), please phone Customer Services on 01284 757320.

How long will it take for my bin to arrive?

Delivery times may vary depending on operational constraints. We will deliver your bin as soon as practically possible.