Bins, recycling and street cleaning

Easter 2020 – collections will be early the week of Good Friday and one day late the week of Easter Monday. All information on the changes can be found on the Easter bin collections leaflet

Coronavirus iconCoronavirus update

If you are suffering symptoms of coronavirus please follow our advice on how to handle your waste


We’re asking all residents to please wash your bin handles and lids with mild disinfectant before you put them out for collection and again once your bin has been emptied Remember each of our crews are handling up to 1200 bins every day.


Dog waste and litter bins: with more people at home and going for walks please take your litter and dog poo home to put it in your black bin. This will help ease pressure on our street cleaning crews, who may have been redeployed to help with bin collections


Garden waste service: subscriptions have been suspended. We will ensure that customers who have paid for the current year of garden waste collections will not lose out.  Any period of time lost from this year's service will be added to next year's subscription.


Our collection services are under more pressure during the coronavirus outbreak so we’re asking residents to help cut down on the amount of waste they produce by:


  • Reducing food waste by following our #foodsavvy tips
  • Getting your recycling right by only putting the right items in your recycling bin. Find out what you can and can't put in
  • Holding on to your garden waste, large items or other materials you would normlly take to recycling centres until normal service resumes
  • Start composting at home by taking advantage of our great subsidised offers on our composting webpages
  • Getting crafty - think of all the fun you can have reusing packaging to make junk models with your kids! Here's a few ideas for starters!

The vast majority of our residents make sure their waste is disposed of responsibly, but fly tipping is still something we have to deal with. To make sure your waste doesn't end up being disposed of illegally, follow the advice in our tripping up the tippers campaign and on our Fly-tipping page. You could get a fine of up to £5,000 if your waste is found fly tipped.

Residents are also asked not to burn waste at home as this creates air pollution and causes a nuisance to your neighbours.  Fires can quickly get out of control and the fire service is reporting an increase in call outs.

In West Suffolk, we recycled 40.01% in 2018/19. Recycling for both residents and businesses is easy with our kerbside collections and 174 bring sites. To find out more about what you can recycle as part of our blue bin recycling collections why not take a look at our getting your recycling right leaflet? For more tips on reducing, reusing and recycling, the Suffolk Waste Partnership website Suffolk Recycling is packed with offers, tips and ideas.